Student satisfaction is essential in determining the quality of study program educational services. Students have high expectations for the learning experience and the study program’s benefits. Therefore, a deep understanding of the level of student satisfaction is vital to improving the quality of education.
To explore and analyze the level of student satisfaction with the study program, we, as an internal quality assurance team for the Mechanical Engineering Education Study Program, have conducted a study that aims to understand student perceptions of various aspects of the study program and provide strategic recommendations for tertiary institutions in improving the quality of engineering education services machine to students.
The full report containing the results of the students’ satisfaction survey as well as the data collection and analysis method could be accessed in the following: